rProcess is a highly specialized IT enabled service provider. We provide high quality and value-added services globally. Our mission is to make data solutions simpler, superior and qualitative.
rProcess is an ISO 27001:2013 Information Security certified, GDPR & HIPPA Compliant with over 10+ years of experience in the ITES industry. We have our dedicated operation center in Mysore and an ancillary unit in Erode.
A Social enterprise that believes in diversity and inclusivity.
Our location in a small town enables us to include this diverse resource pool while also enabling a cost advantage for our clients.
99% Accuracy – High quality and Information Security across various AI platforms are key aspects of our service delivery.
Clients across the globe – our 10+ years of experience with various industry segment and long- term customers proves that we can provide a smooth and seamless Partnership experience.
Savitha Mallappa is the founder and CEO at rProcess and is responsible for the overall leadership and management of the company. rProcess is a Mysore based ITES center delivering Data and Content management services and a result of Savitha’s longtime entrepreneurial passion.
An IT professional with 22 + years of illustrious career and an entrepreneur now Savitha is a Masters in EE from the university of Texas. She has delivered multiple high tech products and large global software programs, performed a six-sigma black belt role and been adjudged a high potential leader during her corporate career.
She has held several key and strategic roles amongst telecom giants like Bell Northern Research and Hughes Network Systems in the USA before she moved back to India and pursued her carrier with Philips Innovation Campus, Bangalore and subsequently started rProcess in 2010.
Savitha is also a Paul Harris fellow of Rotary International and is committed to several social causes.
Jonathan holds degree in Bachelor of Engineering (B.E.). Mechanical Engineering from University of Colorado, Denver.
He is an experienced company owner with a demonstrated history of working in the construction industry. Skilled in gas, energy production, customer service, sales and design. Strong entrepreneurship professional with more than 10 years of experience in the industry.
As the Director of Engineering services oversees the operations and growth of AutoCAD Design Services for the solar energy segment and represents the rProcess executive team in the North American region to ensure sustainable success for clients as their team on boards and grows.
Smitha Manjesh plays a key leadership role in building the company’s Global Deliver Platform, organizing new solutions and leading advanced process and operational initiatives. She is highly focused on running new pilot projects and streamlining processes. Smitha also guides the teams on new process work flow and internal controls. Besides being responsible for vendors and client management, Smitha also leads the HR and admin functions of the company.
An ITES professional with 12 + years of industry experience she holds a Masters from the University of Teesside.
Smitha has significant exposure with large corporates like JP Morgan Chase – India and Garlands Call Centre, Middlesbrough – UK
Mujeeb Jeelani is the Director and is primarily responsible for the overall project delivery. He is also tasked to ensure customer’s business SLAs are achieved without any deviations. His current responsibility is an indication of his business intelligence and accomplished management capabilities.
He has worked for over 14 years with various customers extensively across geographies. He is very innovative and provides timely assistance to the teams regarding new projects and assignments.
Mujeeb holds a Masters’ degree in Operations Management and has rich expertise in resource management, rapport building and various skills such as communications, budget preparation, forecasting besides mastering administration capabilities.
Shilpa Jnanesh plays a key role in aligning business objectives with employees and management at rProcess.
Shilpa anticipates & Provides solutions to HR related needs in terms of Resource Planning, Performance Management, Employee Relation, Employee Engagement, Statutory Compliance, Learning & Development etc.
An HR Professional with 10+ years of Experience is an MBA Graduate in HRM, PGDBA in MM and currently pursuing Ph.D. Program. Shilpa has Significant Experience in Various sectors like Engineering Industry in Middle East & Academic Sector in Bangalore, India.